Delivery Information

All items are dispatched next working days by Royal Mail

  •  Delivery dates mentioned in any acknowledgement of order or elsewhere are approximate only and are not of any contractual effect and the Seller shall not be under any liability to the Buyer in respect of any failure to deliver on particular date or dates. Unless otherwise expressly agreed the Seller may effect the delivery in one or more installments. Each installment shall be treated as a separate contract.

  •  Delivery shall be at the Buyer’s premises unless otherwise agreed by the Seller. Goods dispatched by the Sellers’ normal next day carrier services are subject to a standard carriage charge, goods dispatched by special delivery of whatever kind at the Buyer’s request are subject to a carriage surcharge.

  •  If the Buyer refuses or fails to take delivery of goods tendered the Seller shall be entitled to terminate the contract with immediate effect or to dispose of the goods as it may determine and the Seller reserves the right to recover from the Buyer a minimum handling fee of 15% of the total price of such goods  which shall be paid by the Buyer within 15 days of the date of invoice.


Returns

Quotation from the Distance selling regulations Hand book 2010

Unless we have agreed that you can, you ("the consumer") cannot cancel if the order is for:

  • services where we have had the consumer’s agreement
    to start the service before the end of the usual cancellation
    period and we have provided the consumer with the
    required written information before we start the service,
    including information that the cancellation rights will end
    as soon as we start the service
  • goods or services where the price depends on
    fluctuations in the financial markets which cannot be
    controlled by the supplier
  • the supply of goods made to the consumer’s own
    specification     such as custom-made blinds or curtains.
    This exception does not apply to upgrade options such as
    choosing alloy wheels when buying a car, or a combination
    of standard-off-the shelf components when ordering a PC
  • goods that by reason of their nature cannot be returned

 

We will accept the returned goods from you upon the following conditions;

If we are satisfied that there is a defect in the goods provided then we shall endeavor to resolve the issue at our discretion and within a reasonable timescale.  Where ever possible goods will be replaced like for like or a full refund will be issued for part/full orders. 

Faults are to be reported within 3 days of delivery and returned to us within 10 days of delivery.